December 30, 2024

Dear Valued Customers,

We want to share an important step Silver Airways has taken to ensure a sustainable future for our company. Today, we voluntarily filed for Chapter 11 protection in the United States Bankruptcy Court for the Southern District of Florida. This decision will allow us to secure additional capital and undertake a financial restructuring that will strengthen our position as a competitive airline, ultimately benefiting you—our valued customers.

We anticipate completing this process by the first quarter of 2025, emerging stronger and ready to continue serving you with the same dedication we've upheld for over 13 years.

Here’s what matters most to you:

•All tickets remain valid, and we will continue operating as usual

•You can book flights with Silver through our website or any other channel

•United and JetBlue customers, including loyalty program members, will experience no disruptions to their bookings or services

•Tickets purchased through any other airline or agency will be honored

Our team remains committed to delivering the safe, comfortable, and reliable travel experience you deserve—whether you’re flying for business, reuniting with loved ones, or taking a well-earned beach getaway.

We deeply appreciate your trust and loyalty to Silver Airways. Thank you for choosing us to meet your travel needs. We look forward to welcoming you aboard in the new year.

-The Team Members of Silver Airways