Advisory

Cancellation of flights to/from New Bight/Cat Island (TBI)



As a result of factors outside our control, we unfortunately had to cancel the announced service between Fort Lauderdale (FLL) and New Bight/Cat Island (TBI). 

Refunds will be processed automatically for those passengers who booked via the following methods:
  • Online directly thru www.SilverAirways.com
  • In person at Silver Airways airport ticket counters
  • Via phone through Silver Airways Reservations Center
A confirmation of your refund will be emailed to the address provided at the time of booking. Please allow 5 – 7 business days to see the refund reflected on your account after receiving that refund confirmation. It is not necessary to call our Customer Service line to receive your refund.

For customers who booked through other channels, such as online booking sites, travel agencies, or other airlines, please reach out to those points of sale for your refund processing.


Allianz Travel InsuranceFor passengers who have purchased Allianz Travel Insurance, contact Allianz directly at 866-680-9832. Learn more about Travel Insurance.


 

 

 

Travel Agent Information


• Waiver Code: “TBI CX 08APR”, to be entered in Tour Code field
• Markets to/from: To/from TBI
• Travel Period: All
• Fees Waived: Waive ticket non-refundability
• Waiver Table Number: 03