Weather Alerts
10/10/2024: Hurricane Milton Fee Waiver
We are anticipating severe weather in our Florida network due to Hurricane Milton. We will waive change fees and fare differences for customers traveling Tuesday, October 8, 2024 through Monday, October 14, 2024 to/from the following cities:
- Key West, FL (EYW)
- Tampa, FL (TPA)
- Orlando, FL (MCO)
- Fort Lauderdale, FL (FLL)
To use this fee waiver, customers may contact [email protected] or call our Help Center at 801-401-9100. Original travel must have been booked on or before Sunday, October 6, 2024. Customers may rebook their flights for travel through Monday, October 21, 2024.
Waiver Code: 3MWXMILTON24
Place for Waiver: Tour Code Box
9/24/2024: Hurricane Helene Fee Waiver
We are anticipating severe weather in our Florida network. We will waive change fees and fare differences for customers traveling Wednesday, September 25, 2024 through Thursday, September 26, 2024 to/from the following cities:
- Key West, FL (EYW)
- Tampa, FL (TPA)
- Pensacola, FL (PNS)
- Tallahassee, FL (TLH)
- Gainesville, FL (GNV)
To use this fee waiver, customers may contact [email protected] or call our Help Center at 801-401-9100. Original travel must have been booked on or before Tuesday, September 24, 2024. Customers may rebook their flights for travel through Thursday, October 3, 2024.
Waiver Code: 3MWXHELENE24
Place for Waiver: Tour Code Box
8/14/2024: Hurricane Ernesto Fee Waiver
We are anticipating severe weather in our Caribbean Network due to Tropical Storm Ernesto. We will waive change fees and fare differences for customers traveling Monday, August 12, 2024 through Thursday, August 15, 2024 to/from the following cities:
- Dominica (DOM)
- San Juan, PR (SJU)
- St. Croix, USVI (STX)
- St. Maarten (SXM)
- St. Thomas, USVI (STT)
- Tortola, BVI (EIS)
To use this fee waiver, customers may contact [email protected] or call our Help Center at 801-401-9100. Original travel must have been booked on or before Sunday, August 11, 2024. Customers may rebook their flights for travel through Tuesday, August 20, 2024.
Waiver Code: 3MWXERNESTO24
Place for Waiver: Tour Code Box
Additionally, please be advised that all Seaborne Airlines seaplane flights between St. Thomas (SPB) and St. Croix (SSB) have been canceled on Tuesday, August 13, 2024, through Wednesday, August 14, 2024, due to the storm. For rebooking assistance, customers may contact [email protected] or call our Help Center at 801-401-9100.
8/5/2024: Hurricane Debby Fee Waiver
We are anticipating severe weather in our Florida network. We will waive change fees and fare differences for customers traveling Saturday, August 3 through Tuesday, August 6, 2024 to/from the following cities:
- Key West, FL (EYW)
- Tampa, FL (TPA)
- Pensacola, FL (PNS)
- Tallahassee, FL (TLH)
- Gainesville, FL (GNV)